Terms and Conditions

Welcome to Glamy Skin. By using our website and purchasing our skincare products, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our site. If you do not agree with these Terms and Conditions, please refrain from using our website or making a purchase.

1. General Terms

  • These Terms and Conditions govern the use of the Glamy Skin website and the purchase of products. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions.
  • We reserve the right to modify, amend, or update these Terms at any time. Any changes will be posted on this page, and the updated terms will be effective immediately upon publication. Your continued use of our website constitutes acceptance of the revised terms.

2. Products and Services

  • We strive to ensure that all product descriptions, images, and pricing are accurate. However, we do not guarantee that the information is error-free, complete, or up-to-date. We reserve the right to correct any errors or inaccuracies without prior notice.
  • We reserve the right to limit the quantity of products available for purchase or refuse orders at our sole discretion, particularly in the event of an error or issue with product availability.

3. Order and Payment

  • By placing an order on our website, you agree to pay the full price of the products purchased, including any applicable taxes and shipping fees.
  • We accept payments via : (Visa – Mastercard – Meeza – Apple pay )
  • All payment transactions are processed through secure payment gateways.
  • Once your order is confirmed, we will send an order confirmation email. This email does not guarantee that the product is in stock. Your order may be subject to cancellation or modification based on availability.

4. Shipping and Delivery

  • We aim to process and ship all orders as quickly as possible. Delivery times may vary depending on your location and the shipping method selected.
  • Shipping costs are calculated at checkout and vary based on your delivery address.
  • We are not responsible for delays caused by third-party carriers or customs processes. If you encounter any issues with your delivery, please contact our customer service team.

5. Returns and Refunds

We want you to be completely satisfied with your purchase. However, we only accept returns for products that are defective, damaged, or arrived in poor condition. Our return policy is as follows:

  • Return Eligibility: Returns are accepted within 7 days of receipt, but only for products with defects, damage, or poor condition.
  • Product Condition: All products must be returned in their original condition, with packaging, tags, and any accessories still attached.
  • Return Initiation: To start a return, please contact us via Instagram or WhatsApp, providing your order number and the reason for the return.
  • Return Approval: If your return is approved, we will provide you with instructions on how to send the product back to us.
  • Refunds: After we receive and verify the returned item, we will process your refund to your original payment method within 7-10 business days.
  • Shipping Costs: Shipping charges are non-refundable. You will be responsible for any costs associated with return shipping.

6. User Responsibilities

  • You agree to provide accurate, complete, and current information when placing an order or registering for an account on our website.
  • You are responsible for maintaining the confidentiality of your account login credentials. Any unauthorized access or use of your account must be reported to us immediately.

7. Privacy and Data Protection

  • Your use of our website is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy for further details.

8. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

  • Email: Glamy.skinofficial@gmail.com
  • Phone: +201044214145
  • Instagram: @Glamy.skinofficial
  • WhatsApp: +201044214145
  • Address: 6th of October city /Giza/Egypt